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BGI
offers a
broad range of consulting services - for its existing software products and for the
development of new applications:
Implementation Support
BGI can offer off-site and on-site
assistance with the complete planning and scheduling of your implementation.
Based on BGI’s Transition
Management Planning ("TMP") methodology, this support includes assistance with
the identification of project tasks, the assignment of individual responsibilities, and
the development and monitoring of your overall implementation schedule.
AnyWare
CustomizationSM
While our applications offer a broad
range of off-the-shelf processing support, an organization may require customization
to meet its unique requirements. Whether this is just the modification of an
existing function or the addition of a complete new sub-system, we're poised to provide
whatever customization support you need.
Furthermore, we can normally include any
changes made for your organization in the standard release of our software due to the
flexibility of its underlying technology.
Data Conversion
If an automated conversion of your data
is needed, BGI offers several support alternatives:
- You can generate unload files that conform to one of our existing conversion programs, which we can then use to load your data.
- You can print copies of your current system’s reports to disk, which we can then parse for the necessary data.
- You can work with BGI to develop a new unload/load process for your unique requirements.
- Or you can use our DataImporter that comes
included with all of our products.
Regardless of the approach you choose,
BGI also assists you in planning how best to verify and reconcile your data after
it’s converted.
Application
Training
For training in how to use a BGI
application, we offer a 3-5 day, course at your offices
or via the Internet which includes the following topics:
- Setup of system tables and processing options.
- Application processing.
- Standard reporting and the ReportWriter.
- BGI subsystems (e.g. workflow management, report scheduling, system security, etc.).
Each session includes hands-on training
exercises.
If you provide real-world samples from
your portfolio ahead of time, we will incorporate them into these training sessions.
Ongoing Support
After your warranty period ends,
BGI provides ongoing assistance and future releases under either a fixed-price, annual
maintenance agreement or on an hourly basis. You can choose whatever approach would
be most cost-effective for your organization.
In addition, BGI offers responsive support for additional enhancements at any time.
In addition to these services,
BGI also offers AnyWare design and development services for new
financial applications using the sub-systems and core technology of our current products.
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