Collateral Tracking
Track multiple loans per asset with complete collateral history and documentation.
Desktop Application • Windows
Benedict Servicing LFN
The Benedict standard for loan servicing.
The proven commercial and multi-family loan servicing platform trusted by multi-billion dollar institutions. This is the system that services the book. Fully supported, forever.
1M+
Loans Serviced
$250B+
Portfolio Value
280+
Built-In Reports
$0
Per-Loan Fees
The Servicing Engine
Built for everything a loan becomes
Every loan starts simple—then it grows: escrow attaches, investors join, terms change, draws fund. LFN handles the whole life natively, at volume, because loan behavior is rules and parameters, not hard-code. The loan you haven't written yet is probably already supported.
Application through payoff, one system—and one set of live calculations behind every inquiry, bill, and report.
- Escrow analysis & ACHTax, insurance, and reserve escrows analyzed and disbursed natively — with ACH, wire, and lockbox processing.
- ARM & variable rates, deferred & capitalized interestRate changes, lines of credit, revolvers, and loans that defer or capitalize automatically — all configuration.
- Scheduled, self-implementing modificationsInterest-only to amortizing, a rate step, a new fee — dated today or years out, and it just happens.
- Payoffs computed to the dayPrincipal, per-diem interest, fees, late charges, and escrow — no scramble, no spreadsheet.
- Late charges & default interest, nativelyWorkouts, delinquency tracking, and the paper trail that comes with them — handled at volume.
Comprehensive Loan Servicing
Every aspect of loan servicing and accounting in one powerful platform.
Delinquent Loan Management
Detailed delinquency tracking with customizable alerts and comprehensive reporting.
Investor Reporting
Automated financial tracking with built-in standard reports and intuitive report writer.
Payment Processing
Real-time or batch mode processing with full payment history and allocation tracking.
Accruals Management
Accurate expected income and balance calculations with automated accrual processing.
Risk Management
Customizable rules and alerts for proactive portfolio risk monitoring.
Advanced Capabilities
Handle complex lending scenarios with unmatched flexibility and control.
Custom Billing Schedules
Support for unique payment cycles and complex billing arrangements.
Automated Tax Processing
Multi-jurisdiction tax calculations and processing automation.
Multi-Basis Reporting
GAAP, statutory, and custom accounting methods in one system.
What-If Restructuring
Simulate loan modifications before applying changes to live loans.
General Ledger Interface
Customizable export rules for seamless accounting integration.
Construction Loans
User-defined budgets, line items, fundings, and draws with easy conversion.
Participation Loans
Full support for complex participation structures and investor allocations.
Open Architecture
Source code access for deep customization by your development team.
The Edge Cases Are Already Handled
In production, the weird stuff has already happened—and been handled. A few real examples of the details this system sweats so your team doesn't have to:
Payoffs
Refined through thousands of real payoffs- Whether interest runs through the payoff day or stops the day before is a per-loan setting that cascades: loan → template → division default.
- Backing paid fees out of a payoff replays the loan's transaction history and skips every reversed or waived item — a reversed late charge can't sneak back in.
- A February 28th payoff on certain interest types rolls its interest end date to March 1st. Leap years too.
- Future-dated rate changes are unwound so prepaid interest is recomputed at the rate actually in effect at the time.
- The day-count denominator (360 / 365 / 366) is chosen at runtime, per loan.
- Prepayment premiums are due in full at payoff; ordinary fees accrue only through the payoff date; earned-income fees prorate to the day.
Payments
Every entry guarded- A paid-off loan still accepts transactions — but which types depends on how it paid off: with escrow on hand, with a suspense remnant, or with principal balance.
- Backdating payoff interest is guarded: the "as of" date must land on a real scheduled due date and can never be earlier than the paid-to date.
- Lockbox batches deliberately keep the scanned dollar amount instead of letting the engine overwrite it with the "expected" payment.
- A suspense move must be negative and can't exceed what's actually sitting in suspense.
- Reclassifying a transaction between suspense and non-suspense types keeps the batch control total from drifting.
Escrow Analysis
Tuned to real tax towns and real bills- A known mid-year tax reassessment is anticipated: the analysis uses the expected bill grossed up by that town's estimated-increase percentage — not the historical amount.
- A small surplus inside the tolerance buffer is silently zeroed — no refund check for trivial amounts. A surplus over the cap isn't auto-refunded either; it's flagged for human review.
- The cushion is added per escrow item on top of that item's own projected low-point month; odd payees get no cushion — just total due divided by installments.
- Shortage and surplus each get their own spread period, extendable to 48 months.
- A payment change below the de-minimis threshold is suppressed entirely — flagged, not sent.
Investors & Participations
269 investor fields schema-wide- Participation splits don't have to total 100% — and a residual-interest pool can own 0% of principal and still earn the servicing strip.
- Rate math carries to six decimal places; when two participation streams leave equal-and-opposite penny remainders, both are zeroed rather than leaving a stray cent.
- One investor can remit monthly while another remits service fees quarterly — on a month it chose.
- Custom-amortization loans put each investor on its own schedule, preserving the original participation percentage separately from the current one after paydowns.
- A service fee can start mid-life via a start date, validated against the loan's paid-to date.
Every one of these is real, in production today — client-driven refinement, compounded. And it's the foundation the new browser platform is built on.
Any Loan Type
If it needs servicing, LFN can handle it
We support nearly all loan scenarios—and we stay industry-independent on purpose. Portfolios acquired with a dozen structures nobody would write today? Board them. Origination getting creative? Configure it, don't code it.
Permanent commercial mortgages
Multi-family & affordable housing
Construction loans (budgets, draws, conversion)
Participation & multi-investor loans
Bridge & mezzanine financing
Lines of credit & revolvers
ARM / variable-rate structures
Deferred & capitalized interest
Loans with multiple escrows & reserves
Workouts & modified loans
280+ Reports Out of the Box — and a Writer for the Rest
Slice the book by program, investor, region, officer, or risk—always current, calculated on demand, never stale batch data.
280+ Built-In Reports
Servicing, escrow, month-end, regulatory, investor, and collection reports — standard, scheduled, or on demand.
ReportWriter — No Programming
Join tables, add totals and grouping, set run-time filters, export to Excel or PDF. Power users get full SQL access.
Investor Reporting
Penny-accurate remittances for participations and pools, with per-participant statements.
Scheduled Delivery & Export
Reports on a schedule, exports for your GL, data warehouse, and mail merge — integrations, not rekeying.
The Sub-Systems Around the Loans
Everything that keeps a servicing shop running—built in, not bolted on.
Workflow Management
Action Queues and automated Workflow Rules — alerts and escalations so deadlines don't slip.
Field-Level Audit Trail
Who changed what, when, from what value — before-and-after on every field, ready for any exam.
Contact Management
The portfolio rolodex: addresses, phones, emails, documents, and notes linked to loans.
Document & Image Tracking
A library of documents, images, and links tied to loans, contacts, and entities.
DataImporter
Automated imports for conversions and scheduled data maintenance, with mapping and validation.
Security & Application Tracking
Groups, password rules, function/field-level control — plus application checklists and approval workflows that flow into servicing.
Simple, Transparent Pricing
No surprises. One-time perpetual licensing, honored forever—and support stays hourly.
One-Time Fee
All loan servicing functionality included. Your perpetual license is honored forever.
Per-User Pricing
Pricing per concurrent user promotes automation and efficiency.
Dedicated Support
US-based point of contact—no call centers, personalized service.
Flexible Deployment
Host on in-house servers or leverage the cloud—your choice.
Rolling Out Now
Looking at the browser-based generation?
Benedict Servicing Pro runs on the same proven engine and your existing database— no conversion, no migration risk, side-by-side with LFN.
Ready to Modernize Your Loan Servicing?
See LFN in action. Our team will walk you through the platform and answer your questions.