Roadmap

Where Benedict Servicing is going

One release train, delivered to clients in stages, with priorities set alongside the people who use the system. This page says what is available now, what is rolling out, and what is on the roadmap. No dates: we say "in development" until it ships.

Client-driven priorities One release train Staged enablement Rehearsed database changes Honest status
● Available now — in use at clients today ◔ Rolling out — built and being turned on in stages ○ On the roadmap — planned; not yet shipped

The servicing system in your browser

Benedict Servicing Pro

The browser-based successor to LFN, rolling out now. Functions are turned on in stages, and LFN stays your production system until you choose otherwise.

Available now
● Available now
  • Loan inquiry and loan detail
  • Dashboards and the management summary
  • Reference-table maintenance
  • Property and construction records
  • Background runs and scheduling for long reports and month-end
Rolling out
◐ Rolling out
  • Month-end processing
  • Transactions and the loan-record tab folders
  • Servicing operations: ACH, wire and card, ARM changes, collections, escrow, insurance, tax, risk management
  • General ledger
  • The standard report library, financial statements, and billing
  • Administrative and change-audit screens
On the roadmap
○ On the roadmap
  • Data importer
  • System-security administration
  • Applications module

Borrower and investor portal

Benedict Servicing Portal

Strictly for borrowers, investors, and other third parties. No per-borrower or per-loan fees.

Available now
● Available now
  • Today's WebLOANS portal, in production at clients
Rolling out
◐ Rolling out
  • The portal rebuilt on the same platform as Pro: statements, PDF bills, amortization schedules, payments and ACH setup, per-client branding
  • Ported client by client; the first client is complete

Integration

Benedict Servicing API

An HTTPS/JSON API installed on your own servers, so your systems and your vendors talk to Benedict directly.

Available now
● Available now
  • The API platform: per-integration keys, concurrent-seat licensing, versioned endpoints, written documentation
Rolling out
◐ Rolling out
  • Insurance renewal, in pilot with the first client
  • Amortization schedules over the API
On the roadmap
○ On the roadmap
  • Further capabilities driven by what clients' vendors need

Intelligence

AI-assisted capabilities

Everything here runs against your own database, in your environment, with your own AI account. Your data never leaves.

Rolling out
◐ Rolling out
  • In development: plain-English support that answers with the screen and the menu path
On the roadmap
○ On the roadmap
  • In development: new loans from documents, extracted for your review
  • In development: portfolio analysis you can ask questions of, built on approved data sets

Platform and delivery

How it reaches you

One release train. Your deliveries are cut from it, and database changes are rehearsed before they ship.

Available now
● Available now
  • Staged function enablement per client
  • Reviewed, rehearsed database changes with every delivery
  • Faster large grids and area landing pages
Rolling out
◐ Rolling out
  • Modern PDF generation for statements, schedules, and letters
  • Hosting on Azure as an alternative to your own servers
On the roadmap
○ On the roadmap
  • Document storage against your own Dropbox or SharePoint
  • A context sidebar for moving around a loan or property without leaving it

About this page

Roadmap items are plans, not commitments, and the order changes as clients tell us what matters. We publish phases rather than dates. Invited clients can see the area-by-area coverage of Benedict Servicing Pro, generated from the build itself, on the What's Included page.

Ready to Transform Your Loan Servicing?

Tell us about your needs and we'll schedule a personalized demo.

I'm interested in:

What to expect

  • 30-minute personalized walkthrough of the platform
  • Discussion of your specific servicing workflows
  • Honest assessment of fit for your portfolio
  • No pressure — just a straightforward conversation

Prefer to call?

(303) 747-6690